At Flights Network, we value your privacy. This Privacy Policy explains how we collect, use, share and protect your personal information when you use our website flightsnetwork.co.in and our services for flights, hotels and holiday bookings.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a) Personal Information You Provide:
• Full Name, Date of Birth, Gender • Email Address, Phone Number • Passport details, Government ID (where required for booking) • Billing Address and Payment Information • Travel preferences, frequent flyer numbers, special requests
b) Booking Information:
• Flight details, Hotel preferences, Holiday package details • Travel dates, number of passengers, seat preferences
c) Automatically Collected Information:
• IP Address, Browser type, Device type, Operating System • Pages visited, time spent on site, search queries, booking history • Cookies and similar tracking technologies 2. How We Use Your Information
We use your information for:
• To process and confirm your flight, hotel and holiday bookings • To communicate with you about your bookings, updates, and support • To process payments and prevent fraud • To provide 24/7 customer support • To improve our website, services, and user experience • To send you exclusive deals, offers, and promotional emails (you can opt-out anytime) • To comply with legal obligations and airline/hotel requirements 3. Cookies Policy
We use cookies to:
• Keep you logged in and remember your preferences • Analyze website traffic and user behavior • Show you relevant deals and advertisements
You can disable cookies in your browser settings, but some parts of our website may not function properly.
We use Google Analytics and other third-party tools for analytics and advertising.
4. How We Share Your Information
We do NOT sell your personal data. We only share it when necessary:
• With Airlines, Hotels and Service Providers: To complete your booking • With Payment Gateways: To securely process payments (e.g., Razorpay, Stripe, PayU) • With Technology Partners: For hosting, analytics, and customer support • With Legal Authorities: If required by law, court order, or to prevent fraud
All our partners are required to maintain the confidentiality of your data.
5. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and restricted access to protect your personal and payment information. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
6. Data Retention
We retain your booking and personal information for as long as necessary to fulfill your bookings, comply with legal and tax obligations, and resolve disputes. You can request deletion of your data by contacting us.
7. Your Rights
As per applicable Indian IT Act, 2000 and global privacy laws (including GDPR for our EU/Australia users), you have the right to:
• Access the personal data we hold about you • Correct inaccurate or incomplete data • Request deletion of your data • Withdraw consent for marketing communications • Request a copy of your data in a portable format
To exercise these rights, please email us at funforallssk@gmail.com
8. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with data, please contact us.
9. International Data Transfer
Your information may be transferred to and processed in Australia and India where our servers and offices are located. By using our service, you consent to this transfer.
10. Third-Party Links
Our website may contain links to third-party websites (airlines, hotels, blogs). We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the Effective Date.
12. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Flights Network
Registered Office: 120 Gray Street, Hamilton, VIC 3300, Australia
Email: funforallssk@gmail.com
Phone: +61-468041223
Website: https://flightsnetwork.co.in